Guide to information available through the Commissioner’s publication scheme

The Freedom of Information (Scotland) Act 2002 (the Act) requires Scottish public authorities to produce and maintain a publication scheme. Authorities are under a legal obligation to:

  • publish the classes of information that they make routinely available; and
  • tell the public how to access the information and what it might cost.

The Children and Young People's Commissioner has adopted the Scottish Information Commissioner's Model Publication Scheme.

Read the Model Publication Scheme

Guide to Information

The purpose of this Guide to Information is to:

  • allow you to see what information is available (and what is not available) in relation to each class;
  • state what charges may be applied;
  • explain how you can find the information easily;
  • provide contact details for enquiries and to get help with accessing the information; and
  • explain how to request information we hold that has not been published.

If you prefer you can download this Guide to Information at the link below, or contact us on 0131 346 5350 to ask for a hard copy to be posted to you.

Guide to Information (PDF)

This guide was last updated in February 2019.

Availability and formats

The information we publish through the model publication scheme is, wherever possible, available on our website. We offer alternative arrangements and formats for people who do not want to, or cannot, access the information online or by inspection at our office. For example, we can usually arrange to send information to you in paper copy (although there may be a charge for this - see charges below).

Exempt information

We will publish the information we hold that falls within the classes of information below. If a document contains information that is exempt under Scotland's freedom of information laws (for example sensitive personal information or a trade secret), we will remove or redact (blackout text) the information before publication and will explain why.

The Children and Young People's Commissioner has adopted the Open Government Licence (OGL) for public sector information. This sets out what you can and cannot do with our public information where we are the copyright holder. Read more about the Open Government Licence.

We encourage you to use and re-use our public information where we are the copyright holder provided that:

  • it is copied or reproduced accurately
  • it is not used in a misleading context
  • the source of the material is identified

Where the Children and Young People's Commissioner Scotland does not hold the copyright in information we publish, we will make this clear.


This section explains when we may make a charge for our publications and how any charge will be calculated. There is no charge to view our information on our website or at our office.

We may charge for providing published information to you (e.g., photocopying and postage), but we will charge you no more than it costs us to do so. We will always tell you what the cost is before providing the information to you.

Our charges are as follows:

  • A4 printing and photocopying at 5p per side for black and white and 10p per side for colour.
  • A3 printing and photocopying at 10p per side for black and white and 30p per side for colour.
  • Information provided on CD-Rom will be charged at 50p per computer disc.
  • We will recharge any postage costs at the rate we paid to send the information to you.
  • When providing copies of pre-printed publications, we will charge no more than the cost per copy of the total print run.

We do not pass on any other costs to you in relation to our published information.

Requesting information which is not in our publication scheme

If you want to see any information that we hold, you should make your request in writing or other recordable format (e.g. by email, letter or via social media). Even if the information is not published as part of our publication scheme, you have the right to request it from us. Requests can be sent to us at the contact details below:

You must provide us with:

  • Your full name (usually a first name or initial and a surname/family name)
  • Contact details so that we can respond (an email address will do); and
  • A description of the information you would like us to provide, but you do not have to tell us why you want the information or what you plan to do with it.

We must respond to your request within 20 working days. We will send you written acknowledgement of your request.

We may charge for unpublished information provided in response to a request for it.

  • Where it would cost us £100 or less to provide the information to you, no charge will be made. 
  • If it costs between £100 and £600 to provide the information, we may ask you to pay 10% of that part of the cost. So for example, if it costs us £600, then we may charge up to £50 (i.e. first £100 is free, then we may charge 10% of the cost between £100 and £600).
  • Where it would cost more than £600 to provide information to you, we may ask you to pay the costs as set out above up to £600, and the remaining costs over £600 in full.

If we need to make a charge for providing unpublished information, we will notify you first. After we have received your payment, the information will be sent to you. 

Contact us

You can contact us for assistance with any aspect of this publication scheme, our guide to information, and to ask for help with finding information:

Children and Young People's Commissioner Scotland
Bridgeside House
99 McDonald Road

Telephone: 0131 346 5350
Young People's Freephone: 0800 019 1179
Email: [email protected]
Twitter: @cypcs

We will also advise you how to ask for our unpublished information that we do not publish or how to complain if you are dissatisfied with any aspect of this publication scheme.

The classes of information that we publish

We publish information that we hold within the following nine classes. Once information is published under a class we will continue to make it available for the current and previous two financial years. Where information has been updated or superseded, only the current version will be available. If you would like to see previous versions, you may make a request to us for that information.

The classes are:

Class 1: About the Children and Young People's Commissioner

Class 2: How we deliver our functions and services

Class 3: How we take decisions and what we have decided 

Class 4: What we spend and how we spend it

Class 5: How we manage our human, physical and information resources

Class 6: How we procure goods and services from external providers

Class 7: How we are performing

Class 8: Our commercial publications

Class 9: Our open data